Who is Value Shop?
How does an order work?
Why buy physical gold?
What are the opening hours of the webshop?
What are the payment methods?
Why do I have to pay a deposit?
How long is my order valid?
Is it possible to cancel my order?
Is it possible to exchange my order?
When can I pick up my order?
When will my order be delivered?
Which countries can I have my order delivered to?
Can I sell my precious metal at Value Shop?
What is The Responsible Jewellery Council?
Why do we ask for your ID or passport?